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Mobile System

The Mobile System streamlines public safety operations, enhancing speed, accuracy, and accountability. It supports end-to-end emergency management, from 911 calls to incident closure, using real-time data, intelligent dispatch logic, and live tracking to enable fast responses and complete situational control.

The image shows professionals using tablets and digital tools for operations in an industrial and strategic environment, reflecting Universal Software's expertise in ERP solutions for business efficiency and real-time data access.

Impact of Mobile System Overview

Field officers face high-stakes situations that demand immediate, accurate information. Mobile System bridges the gap between the dispatch center and the field, giving officers live access to data, simplified workflows, and secure communication—all from a mobile device.

By equipping personnel with on-the-go access to essential tools, the system enhances responsiveness, reduces downtime, and streamlines documentation—all while ensuring safety and compliance.

Key Features

Call Tracking icon for Universal Software, enabling efficient communication monitoring and seamless customer interactions

Call Tracking

View active, pending, and historical calls directly on the mobile interface for rapid situational awareness.

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Field Report Writing

Officers can draft, submit, and sync incident reports from the field, minimizing return trips and administrative delays.

Work Flow Management icon representing efficient process automation and task coordination solutions by Universal Software

Work Flow Management

Manage field tasks, checklists, and procedural flows directly within the app, enhancing real-time task execution.

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Plug & Play Support

Designed for quick deployment on authorized mobile devices with minimal technical setup.

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NCIC and Federal Queries

Securely run name, plate, and warrant checks through national and federal databases.

Multi-Juris RMS Search icon for Universal Software's advanced records management system, enhancing search and legal data access.

Multi-Juris RMS Search

Instantly search across records from multiple jurisdictions for faster intelligence gathering and case resolution.

Impact of Mobile System Overview